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All CategoriesPrivacy Policy
Last updated: 01-01-26
Crochet Elegance (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
1. Information We Collect
When you use our website, we may collect the following information:
- Personal details such as your name, email address, phone number, billing and delivery address
- Payment information (processed securely by third-party payment providers — we do not store card details)
- Order details and purchase history
- Communications you send to us (emails, contact forms, messages)
- Technical data such as IP address, browser type, and cookies
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Communicate with you about your order or enquiries
- Provide personalised or custom products
- Improve our website and services
- Comply with legal and regulatory obligations
3. Legal Basis for Processing
We process your personal data under the following legal bases:
- To perform a contract (fulfilling your order)
- Your consent (marketing emails, where applicable)
- Legal obligations
- Legitimate business interests (improving our services)
4. Sharing Your Information
We only share your data when necessary, including with:
- Payment processors
- Delivery and courier services
- Website hosting and technical service providers
We never sell your personal data to third parties.
5. Cookies
Our website uses cookies to improve user experience and analyse website traffic. You can manage or disable cookies through your browser settings.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil orders, meet legal requirements, or resolve disputes.
7. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, contact us at: crochet.elegance@yahoo.com
8. Data Security
We take reasonable steps to protect your information using appropriate technical and organisational measures.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: crochet.elegance@yahoo.com
Business Name: Crochet Elegance
Location: United Kingdom
